Every day, the people of TSYS� and Netspend� improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere � and for yourself � we may have the right place for you. Summary of This Role Designs, develops, installs, configures, and maintains enterprise operating and infrastructure systems (e.g. OS upgrades and patches, database management systems, application integration & communications, storage, etc.) as well as installed third-party systems components to ensure reliability in accordance with user needs and technical specifications while meeting defined service level agreements. Recognizes and troubleshoots problems with hardware and operating systems and assigned third-party software running on an IBM Mainframe system. Establishes and documents standards and procedures (including disaster recovery procedures) for management review. Communicates with and provides reporting and technical support to system users and clients. What Part Will You Play? * Monitors Mainframe operating system (OS), firmware, and Independent Software Vendor's (ISV) product upgrade packages requiring installation. Leads research of upgrade packages and oversees general reviews of new software applications for applicability and impact to Mainframe environments, and thi rd-party software from various ISVs while considering risk of the install as compared to the risk of delay. Recommends to management an accept/reject decision of new product requests along with providing findings and basis for decision. Defines scope, definitions of the project, product configuration, and proposes complex update schedule throughout all environments that best coincides with ongoing projects, other updates, and release schedules to provide necessary testing and certification of each while minimizing risks and meeting Service Level Agreements (SLAs). Leads upgrades as well as other larger, complex projects. Peer reviews work of other Leads or Technical Analysts as well as lower level System Administrators. Assumes leadership role for on-call responsibilities. Displays a thorough knowledge of systems in general, beyond assigned areas of expertise. Participates in company and Division training programs. * Conducts reviews of message/transaction and data migration p rocesses and evaluations of various communication channels to make environment and capacity management decisions that improve performance and/or resolve communication issues. Directs lower level System Administrators on resulting changes necessary to update. Builds new communication channels when determined through interactions with the client (external and internal) and vendors. Defines strategy and rules. * Defines core set of system datasets to support Database Management Systems (DBMS). Sets up new clients database blueprints. Builds start tasks within an environment for various databases and related log files. Works with internal and external clients on connectivity and response time issues. * Develops disaster recovery procedures including documentation to rebuild Mainframe systems within defined rebuild times. Identifies highly complex intricacies in procedures that could impact recovery efforts. Develops requirements to maintain all changes for redundant systems to ensure live backups are always up to date. Leads disaster recovery efforts during testing, training, and actual outages. * Projects out longer term capacity levels in order to ensure we meet SLAs by meeting with Finance on account growth